At Pepper AC & Heat, we know that picking a company you can believe in to do AC repair in Justin is important. We understand how important it is to find a reliable company that does good work. We can help. Figuring out the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? An experienced company with long-term employees is typically a good one.
  2. Is your company insured? Any professional that works in your home should carry liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their experts to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A dependable company that provides AC repair should have a list of references they’ll readily provide you. Check these references and learn all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Make certain to get a written estimate so you can check all the details involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you get rid of companies you aren’t wanting to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your brand of equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Pepper AC & Heat a call at 940-202-1184. We’re happy to help!