At Pepper AC & Heat, we know that choosing a company you can count on to complete AC repair in Justin is important. We get how important it is to find a trustworthy company that does good work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A reliable company that can do AC repair should have a list of references they’ll happily provide you. Call these references and learn all the details about AC repairs the prospective company has completed.
  5. Will you give a written estimate? Be sure to get a written estimate so you can review all the facts involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you whittle down companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you pick has experience working on your specific equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t okay standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Pepper AC & Heat a call at 940-202-1184. We’re happy to help!