What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Pepper AC & Htg Inc, we know that picking a company you can count on to complete AC repair in Justin is important. We know how important it is to find a dependable company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any expert that works in your home should possess liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can share? A dependable company that provides AC repair should have a number of references they’ll gladly offer you. Check these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you give a written estimate? Be sure to get a written estimate so you can review all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t planning to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you pick has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Pepper AC & Htg Inc a call at 940-202-1184. We’re happy to help!