At Pepper AC & Heat, we know that picking a company you can trust to complete AC repair in Justin is important. We know how important it is to find a dependable company that does fantastic work. We can help. Figuring out the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? An experienced company with long-term employees is often a good one.
  2. Is your company insured? Any professional that works in your home should possess liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their professionals to be licensed, certified and require ongoing education and training of their technicians to keep them up-to-date with current trends and developments.
  4. Do you have any references you can share? A reliable company that provides AC repair should have a variety of references they’ll readily provide you. Check these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you give a written estimate? Be sure to get a written estimate so you can look at all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you choose has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Pepper AC & Heat a call at 940-202-1184. We’re happy to help!