The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or gone and can raise and lower settings to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy company for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or contact a HVAC pro like Pepper AC & Heat. If you’re putting it in without help, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue because the thermostat can draw adequate power from other heating and cooling wires.

In some cases, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from older programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough juice, Nest says you could encounter some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t switch on or turns off and on rapidly in a short period of time.

You might think something is suspect with your heating and cooling system, but if you just got the Nest, we suggest you check your thermostat first. This is especially timely if the weather is mild, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Resolve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting on your own but can’t fix the issue, a smart thermostat professional like one from Pepper AC & Heat can provide support. We can determine the issue and install a C-wire, if required.

Smart thermostats like the Nest are made to make your life easier, with automatic energy-efficient programming and the opportunity to check temps while you’re out. It’s a frustrating experience when yours won’t work properly, but our heating and cooling specialists at Pepper AC & Heat can fix the problem fast.

If you’re going through odd heating and cooling behavior with your new Nest, reach out to us at 940-202-1184 to request your appointment right away.